Wholesale Portal
How to Order in 3 Easy Steps!
Your favorite coffee beans, machines, and supplies delivered straight to your door or ready for pickup at any of our Branches.
B2C / Personal Account
For individuals purchasing products for personal or household use:
- Browse our products and select the item you want.
- Choose your preferred options and quantity, then click Add to cart.
- Review your cart and proceed to checkout.
- Enter your contact, delivery, and billing information.
- Select your shipping and payment method.
- Review and place your order.
- You’ll receive an order confirmation by email. We’ll send another update when your order is ready or shipped.
B2B / Business Account
For businesses, cafés, restaurants, hotels, offices, resellers, and other wholesale buyers:
- Create or sign in to your business account.
- If you are a new B2B customer, submit the required business information for approval.
- Once approved, sign in to view your applicable business pricing and purchasing terms.
- Select your products and quantities, following any minimum-order or quantity requirements shown.
- Add the products to your cart and proceed to checkout.
- Confirm your company, billing, delivery, and payment details.
- Review and submit your order.
- You’ll receive an order confirmation by email, followed by fulfillment or delivery updates.
For questions or assistance with an order, please contact our customer service team.
Online Shopping
- Browse our website and select your products.
- Choose the quantity and available product options, then click Add to cart.
- Review your cart and proceed to checkout.
- Enter your customer, delivery, and billing details.
- Select Delivery or Pickup, where available.
- Choose your payment method and place your order.
- Check your email for the order confirmation and status updates.
In-Store Shopping
- Visit our store during operating hours.
- Ask our team if you need product recommendations or assistance.
- Select your products and bring them to the cashier.
- Present your B2B account details before payment if you have approved business pricing.
- Pay using an available in-store payment method and keep your receipt.
Product selection, pricing, and stock availability may differ between our website and physical store.
Delivery
- Enter a complete and accurate delivery address during checkout.
- Shipping charges and available delivery options will be shown before you place your order.
- Delivery times may vary depending on your address, product availability, and courier schedule.
- Please ensure someone is available to receive the order.
- Inspect your package upon arrival and contact us promptly if anything is missing or damaged.
Store Pickup
- Select Pickup during checkout, if available.
- Choose your preferred pickup location.
- Wait for the Ready for pickup confirmation before visiting.
- Bring your order confirmation and a valid ID.
- If another person will collect the order, contact us beforehand and provide their details.
Pickup schedules depend on stock availability and store operating hours.
Payment Options
Available payment methods will be displayed during checkout or confirmed by our in-store team.
Online Orders
- Select your preferred payment option at checkout.
- Follow the payment instructions shown.
- Review your order and payment details before confirming.
- Wait for your order confirmation before closing the page.
- Keep your confirmation email or payment reference for your records.
In-Store Purchases
Pay using any payment method available at the cashier. Please request and keep your official receipt.
B2B Orders
Approved B2B customers may have business-specific payment terms or methods. Any applicable credit terms, payment deadlines, or instructions will be confirmed with your account or order.
Orders will only be processed once payment is confirmed, unless approved B2B payment terms apply. Never share passwords, PINs, or one-time verification codes with anyone.⠋
